🔒 Privacy &
Platform Policies

1. Privacy Policy

Alpha Automotive Assistance Platform (“ALPHA”) collects user information to provide roadside assistance coordination, towing requests, maintenance tracking, provider onboarding, dispatch services, and support communications.

Information collected may include personal information, vehicle information, maintenance history, roadside requests, provider communications, and SMS consent records.

2. AI Guidance Disclaimer

Alpha AI provides informational automotive guidance only and does not replace professional mechanical inspection, diagnosis, repair, or emergency services.

The information provided through Alpha should not be interpreted as certified mechanical advice.

Users are responsible for seeking qualified professional assistance when necessary.

3. Emergency Services Disclaimer

Alpha is a coordination and assistance platform and does not guarantee emergency response times, provider availability, towing availability, or repair completion.

In emergency situations, users should contact local emergency services immediately.

Provider response times and service quality may vary depending on location and availability.

4. Platform Liability Protection

• AI-generated guidance may contain inaccuracies.
• Provider delays and failed dispatch attempts may occur.
• Roadside assistance outcomes cannot be guaranteed.
• Maintenance tracking records may contain inaccuracies.
• Mechanic and tow truck availability may vary by location.

5. SMS / A2P Compliance

Users may receive SMS notifications related to roadside assistance, dispatch updates, support communications, and appointment reminders.

Users may reply STOP to unsubscribe or HELP for assistance.

Message and data rates may apply depending on the user’s mobile carrier.

6. Future Legal Structure

• Terms of Service
• SMS Terms & Conditions
• Provider Terms
• Dispatch Disclaimer
• Liability Disclaimer